https://kosacollection.com
 ("Store")

Dear User!

We care about your privacy and we want you to feel comfortable when using our services. Therefore, below we present you with the most important information about the rules for processing your personal data and cookies which are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general data protection regulation.

PERSONAL DATA ADMINISTRATOR ("Administrator")

PAULINA GLAZIK, an entrepreneur running a business under the name FIRMA HANDLOWO-USŁUGOWA PAULINA GLAZIK, entered into the Central Register and Information on Economic Activity “CEIDG” conducted by the minister responsible for economy and keeping the Central Register and Information on Business, NIP 5542816806, REGON number 360328470,  domiciled in  Ołowiana 12 Street, 85-461 Bydgoszcz.

PERSONAL DATA AND PRIVACY NOTE

If you intend to set up a User Account and use our services, you will be asked to provide us with your personal information.
 Your data is processed by us for the purposes set out below, related to the functioning of the Store and the provision of services offered in it ("Services").
The purpose of processing:
Depending on  your decision, it may be:
• Provision of services offered in the Store
• Realization of your orders
•Direct marketing
• Sending a newsletter
The basis of processing of:
• A sales contract or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR)
• Legal obligation binding on us, e.g. related to accountancy (Article 6 (1) (c) of the GDPR)
• Your consent expressed in the Store (Article 6 paragraph 1 letter a GDPR)
• A contract for the provision of services or activities undertaken at your request leading to its conclusion (Article 6 (1) (b) of the GDPR)
• Our legitimate interest in the processing of data to establish, investigate or defend any claims (Article 6 (1) letter f)
• Our legitimate interest concluding direct marketing (Article 6 (1) (f) of the GDPR)
• Our legitimate interest in processing data for analytical and statistical purposes (Article 6 (1) (f) of the Rural Development Law)
• Our legitimate interest in the audit of customer satisfaction (Article 6 (1) letter f of the GDPR)
Providing data:
• Voluntary, but in some cases it may be necessary to conclude a contract.
The effect of not providing data:
Depending on the purpose for which the data is provided:
• you can not register in the Store
• no possibility to use the Store's services
• no possibility to make purchases in the store
•no possibility to receive information about promotions or special offers offered in the store

The possibility of withdrawal of consent:
•anytime
The processing of data until you withdraw your consent remains legal.

PROFILING

In the Store, we can automatically match certain content to your needs, i.e. make profiling, using the personal data you provide.
In the case  that profiling could result of decisions that cause legal effects to you or affect you in a similarly significant way, we will only conduct them if you give your consent.
Remember that you can withdraw your consent at any time. The processing of data until you withdraw your consent remains legal.

PROCESSING PERIOD

We will process your data only for the period in which we will have a legal basis, and thus until:
• cease to burden us with legal obligations, obliging us to process your data
• the possibility of determining, investigating or defending any claims related to the agreement concluded by the Shop by the parties will cease
• you will withdraw consent to the processing of data if it was its basis
• your opposition to the processing of your personal data will be accepted - if the basis for the processing of your data was the legitimate interest of the administrator or if the data was processed for direct marketing, including profiling
- depending on what is applicable in the given case and what will happen the latest.

DATA SAFETY (SECURITY)
When processing your personal data, we implemented organizational and technical measures in accordance with the applicable law, including encryption of the connection by means of an SSL certificate.

YOUR PRIVACY RIGHTS
You have the right to request:
• access to your personal data,
• rectification,
• deletion,
• processing restrictions,
• requests to transfer data to another administrator,
And:
• submitting an objection to the processing of your data at any time:
• for reasons related to your particular situation - in relation to the processing of personal data concerning you, based on art. 6 par. 1 lit. f GDPR (ie on legally justified interests carried out by the administrator), including profiling based on these provisions,
• if personal data is processed for direct marketing purposes, including profiling, to the extent to which the processing is related to such direct marketing.
Contact us if you want to exercise your rights.
If you feel that your data is being processed unlawfully, you can submit a complaint to the supervisory authority.


COOKIES
Our Store, like most websites, uses the so-called cookies (cookies). These files:
•  are saved in the memory of your device (computer, telephone, etc.)
•  enable you, among other things, to use all functions of the Store
•  do not cause change  settings of your device

By using the appropriate options of your browser, you can at any time:
• remove cookies
• block the use of cookies in the future

In this store cookies are used to:
• remember information about your session
• statistical
• marketing
• providing the Store function

To learn how to manage cookies, including how to disable them in your browser, you can use the help file of your browser. You can read the information about this by pressing the F1 key in the browser. In addition, the appropriate tips can be found on the following sub-pages, depending on the browser you use:
• Firefox
• Chrome
•Safari
• Internet Explorer / Microsoft Edge

•Firefox
•Chrome
•Safari
•Internet Explorer / Microsoft Edge
More information about cookies can be found in Wikipedia.




EXTERNAL SERVICES / DATA RECEIVERS
We operate the services of external entities to whom your data may be transferred. Below is a list of possible recipients of your data:
• a software provider needed to run an online store
• an entity providing the delivery of goods
• payment provider
• relevant public authorities to the extent that the Administrator is obliged to provide them with data

CONTACT WITH THE ADMINISTRATOR
Do you want to use your personal data rights?
Or maybe you just want to ask about something related to our Privacy Policy?
Write to the e-mail address: shop@kosacollection.com
Terms of the Kosa Collection online store specify rules of concluding sales contracts through the store, containing the most important information about the Seller, the store and Consumer's rights.

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the store
§ 5 Payments
§ 6 Execution of the order
§ 7 The right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Objections
Annex No. 1: Sample withdrawal form

§ 1 Definitions
Working days - days from Monday to Friday, excluding public holidays.
Account - a free store function regulated by separate regulations (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.
Consumer - Consumer within the meaning of the Civil Code.
Buyers - every entity purchasing in the Store.
Regulations - these regulations.
Shop - Kosa Collection online store run by the Seller at https://kosacollection.com.
Seller - PAULINA GLAZIK, an entrepreneur conducting business under the name FIRMA HANDLOWO-USŁUGOWA PAULINA GLAZIK, entered into the Central Register and Information on Economic Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Economic Activity, NIP 5542816806, REGON number 360328470 , domiciled in Ołowiana 12 Street, 85-461 Bydgoszcz.

§ 2 CONTACT WITH THE SELLER
1.Postal address : ul. Ołowiana 12, 85-461 Bydgoszcz
2. E-mail: shop@kosacollection.com
3. Telephone: 00 48 515 255 530

§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store you need:
• A device with access to the Internet
• Internet browser that supports JavaScript and cookies.
2. For placing an order in the store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

§ 4 SHOPPING IN THE STORE
1. The prices of goods visible in the Store are total prices for the goods, including VAT.
2. The Seller points out that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery of the goods.
3. The item you want to buy should be added to the bag in the store.
4. Then, the Buyer selects from the available in the Store: the way  of delivery the goods and the payment method for the order, and also provides the data necessary to complete the order.
5. The order shall be made at the time of confirmation of its content and accept the terms and conditions by the buyer.
6. Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
7. The Seller shall provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.
8. The buyer can register in the Store, i.e. set up an Account in it or make purchases without registration by providing his data with every possible order.

§ 5 PAYMENTS
1. The order may be paid, depending on the Buyer's choice:
 a. A simple transfer to the Seller's bank account.
b. By means of a payment card:
• Visa
• Visa Electron
• MasterCard
• MasterCard Electronic
•Maestro
c. Through the payment platform:
• PayU
d. On delivery, i.e. cash on delivery to the Buyer.
e. Cash when  pick up personally.
2. If the Buyer selects advance payment, the order must be paid within 1 business day of placing the order.
3. The Seller informs that in the case of some payment methods, due to its specificity, the order payment  is possible only directly after placing the order.
4. By purchasing at the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER COMPLETION
1. The Seller is obliged to deliver goods without defects.
2. The date of the order is indicated in the store.
3. In case that the Buyer has chosen advance payment for the order, the Seller will proceed with the order after its payment.
4. In a situation where, under one order, the Buyer purchased goods with different delivery dates, the order will be processed within the deadline for the goods with the longest term.
5. The goods are delivered exclusively on the territory of the Republic of Poland.
6.Goods purchased in the Store are delivered depending on Buyer’s  delivery method the Buyer:
a. Via the courier company
b. Through Poczta Polska
c. For InPost parcel machines
7. The buyer may pick up  an order at the company's office during the opening hours.
8. If you select personal reception  by the Buyer, the goods will be available for collection at the indicated date of order fulfillment, in the case where the seller has pointed out the term of dispatch of the goods-in this period.


§ 7 RIGHT of WITHDRAWAL
1. The consumer shall be entitled to withdraw from the contract concluded with the seller through the store, subject to § 8 of the Terms, within 14 days without giving any reason.
 2. The cancellation period will expire after 14 days from the date of:
a. where the consumer took possession of the goods or where the third party other than the carrier and indicated by the consumer came into possession of the goods.
 b. where the consumer took possession of things or a third party, other than the carrier and indicated by the consumer, came into possession of the things in the case of a contract which commits to transfer ownership of the many things that are supplied separately.
c. conclusion of the contract-in the case of a contract for the supply of digital content.
3. That the consumer can exercise the right of withdrawal from the contract must inform the seller, using the contact details provided in § 2 of the Terms, of its decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or information communicated via email).
4. The consumer can make use of the model withdrawal form placed at the end of Terms, but it is not mandatory.
5. To keep the deadline to withdraw from the contract, it is sufficient for the Consumer to send information concerning the exercise of his right of withdrawal from the contract before the expiry of the deadline to withdraw from the contract.

CONSEQUENCES OF CONTRACT WITHDRAWAL

6. In case of cancellation of the contract the seller returns the consumer all received payment from him, including the cost of delivery of the goods (with the exception of additional costs arising from the selected by the consumer how to supply other than the cheapest regular delivery method offered by the seller), promptly, and in any event not later than 14 days from the date on which the Vendor has been informed of the decision of the consumer of the exercise of the right to withdraw from the contract.
7. Reimbursement of payment the seller will make using the same payment methods that have been used in the original transaction by the consumer, unless the consumer agrees otherwise, in each case, the consumer does not incur any fees in connection with this phrase.
 8. The seller may withhold the reimbursement until receipt of the goods or deliver proof of his return, depending on which event comes first.
9. The seller asks you to return the goods to the address: ul. Ołowiana 12, 85-461 Bydgoszcz immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the consumer sends back the goods before the expiry of the 14-day period.
10. The Consumer shall bear the direct costs of returning the goods.
11. The consumer is responsible only for a reduction in the value of the goods resulting from the use of it in a different way than it was necessary to establish the nature, characteristics and functioning of the goods.
12. If the goods due to their nature cannot be returned in the ordinary course of post Consumer also will have to bear the direct cost of returning the goods. Estimated amount of these costs the consumer will be informed by the seller in the description of the goods in the store or when placing the order.
13. If there is a need to return transaction funds made by the Consumer with a payment card, the Seller will refund it to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAW  THE CONTRACT
1. The right to withdraw from the contract concluded at a distance shall not be entitled to the consumer in respect of contracts:
 a. Where the object of the service is prefabricated, manufactured according to the specifications of the consumer or for satisfaction of his individualized needs.
 b. Where the object of the service is to prone to deteriorate or having a short shelf life.
c. Where the object of the service is the thing supplied in sealed packaging, which after opening the package cannot be returned due to health or hygiene reasons, if the packaging has been opened after delivery.
 d. the benefits are things that after delivery, due to their nature, are inseparably combined with other things.
e. where the object of the service are sound or visual recordings or computer software delivered in sealed packaging, if the packaging has been opened after delivery.
f. Providing newspapers, periodicals or magazines, with the exception of a subscription agreement.
g. Where the price or remuneration depends on fluctuations in the financial market, over which the trader has no control, and which may occur before the deadline for withdrawal from the contract.
h. To provide digital content that is not stored on a durable media, if the performance began with the Consumer's explicit consent before the deadline for withdrawal and after informing the trader about the loss of the right to withdraw from the contract.
2. The right to withdraw from a distance contract is not available to an entity other than the Consumer.

§ 9 CLAIMS
In case of defects in goods, the buyer has the opportunity to advertise a faulty product on the basis of a regulated in the civil code or the guarantee, unless the warranty is granted.
2. Using the warranties, the buyer may, on the basis of and within the time limits set out in the civil code:
 a. make a statement about the price reduction
b. in defect of material-make a statement of withdrawal from the agreement
c. demand an exchange of things for free from defects
 d. Request removal of the defect
3. The seller asks you to claim on the basis of the warranty to the postal address or electronic indicated in § 2 of the Terms.
 4. If it is found that for complaint, it is necessary to provide your goods to the seller, the buyer is obliged to deliver the goods, in the case of the consumer at the expense of the seller at the address ul. Ołowiana 12, 85-461 Bydgoszcz.
 5. If the product has been granted in addition, warranty, information about it, and about its conditions, is available in the description of the product in the store.
6. Complaints regarding the operation of the store should be directed to the email address indicated in § 2 of Terms.
7. Consideration of the complaint by the seller will be within 14 days.


OUT-OF-COURT COMPLAINTS AND ASSERTION OF CLAIMS
8. Where complaints do not bring expected by the consumer, the consumer can use m.in. with:
 a. mediation conducted by the competent Provincial trade inspection Inspectorate dispose, to which to apply the request for mediation. As a general rule, the procedure is free of charge. List of the inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b. Aid proper dispose amicable consumer court acting at the provincial inspectorate of trade inspection, to which you should apply for a review before the arbitrator. As a general rule, the procedure is free of charge. List of courts is available online at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
c. Urban aid or the District Attorney consumers.
 d. the ODR platform is available at: http://ec.europa.eu/consumers/odr/.

§ 10 PERSONAL DATA
 1. Administrator of personal data provided by the Buyer when you use the store is the Seller. 2. The buyer's personal data are processed on the basis of a contract and to its implementation, in accordance with the principles laid down in the general regulation of the European Parliament and of the Council (EU) data protection (GPRD). Detailed information about data processing by the seller privacy policy posted in the store.

§ 11 OBJECTIONS
1. The Buyer is forbidden to provide illegal content.
2. Each time the folding in the store order is a separate sales agreement and requires a separate acceptance of the rules of procedure. The agreement is concluded on time and in order to carry out the order.
 3. agreements concluded under this Term shall be concluded in the Polish language.
 4. In the event of a dispute with a buyer non-consumer the competent court will be the court competent for the registered office of the Seller.
 5. Nothing in these terms shall exclude or in any way restrict the rights under consumer law.
6. The provisions concerning goods shall apply appropriately to the digital content, unless the rules of procedure does not specify these issues separately.










Appendix 1 to the Terms
 The following is a model withdrawal form, from which the consumer can, but not  need to use:
model WITHDRAWAL FORM (complete and return this form only if you wish to withdraw from the contract)

FIRMA HANDLOWO-USŁUGOWA PAULINA GLAZIK
 ul. Ołowiana 12, 85-461 Bydgoszcz adres e-mail: shop@kosacollection.com

-I/We (**)..................................................................... hereby we inform/(*) my/our withdrawal from the contract of sale the following things (*)/for the provision of the following services (*)/for the supply of digital content in the form of (*):....................................................................................................................................................................................................................................

 ....................................................................................................................................................................................................................................

 ....................................................................................................................................................................................................................................



- Date of conclusion of the contract (*) ordered on (*)..........................................................................................................................

- Name of consumer(s):.............................................................................................................................

- Address ofconsumer(s):.................................................................................................................

 



.............................................................................................
Signature of consumer (only if this form is notified on paper)
 Date ............................................

(*) Delete as appropriate.